The SpiroTiger / STMedical – Competence Centre Concept

idiag - Innovation

Idiag certifies appropriately qualified partners as a Competence Centre, specifically for the medical, sporting or wellness area. Such a centre is able to demonstrate SpiroTiger® and STMedical to patients and other clients provide both proper instruction and all-round consulting. It is a single point of contact for SpiroTiger® and STMedical queries, offers training sessions, and may sell, lease or otherwise procure the product to interested parties.

Idiag maintains and publishes online a list of Competence Centres and forwards interested parties to one at a convenient location.

The SpiroTiger® and STMedical

The SpiroTiger® and STMedical are a training device for the respiratory muscle system as a whole. Amongst others it specifically exercises muscles of the diaphragm, abdomen, ribcage, chest, and neck with minimal cardiovascular impact.

Areas of application:

• Sports training, from the serious amateur to the professional athlete
• Medical therapy, e.g. COPD, Cystic Fibrosis, dyspnea / shortness of breath, snoring, sleep apnea, whiplash, back and neck complaints (due to instability), sport related injuries, and others
• Wellness and fitness: performing artists, relaxation, rehabilitation of all kinds

Competence Centre Requirements

A Competence Centre completely handles all regional requests entrusted to it. For second line support it has recourse to idiag specialists.

Idiag provides:

• Theme specific conventions and seminars
• Training courses, both at idiag facilities and on site.

c) Marketing activities

The Competence Centre ensures

• Availability of SpiroTiger® and STMedical literature and hand-outs in all appropriate public and sales areas
• Inclusion in its campaigns (mailings, folders, newsletters, catalogs, pricelists etc.)
• Availability of SpiroTiger® and STMedical material (e.g. PDF-files) on its own website(s)

d) Events and conventions

At idiag’s request a Competence Centre will provide customer case reports for presentations, and/or may provide speakers/lecturers at idiag sponsored events.

e) Marketing communications and corporate identity

Idiag provides marketing related layouts, designs, graphics and logos to be used on all SpiroTiger® and STMedical related material.

f) VIP visits and guest lectures

A Competence Centre may communicate a selective list of key contacts and/or institutions to be regularly kept informed by idiag of all respiratory training related news.

Marketing material supplied

A Competence Centre will receive

• Competence Centre CDs
• Flyers and folders
• Technical factsheets
• Posters

Cost and payback

On acceptance as a Competence Centre one of two “starting packages” has to be bought (“medical” or “sports”) at list price.

The following payback possibilities exist:

• Customer referrals to idiag
• SpiroTiger® and STMedical rentals 
• SpiroTiger® and STMedical sales 
• Training courses 
• Workshops and customer events targeted at existing SpiroTiger® and STMedical customers
• Acquisition of new customers
• Customer satisfaction rewards